« The Shoprunback solution revolutionises the returns process for your customer, by giving them a user-friendly experience with maximum visibility. You capitalise on the returns process and transform it into a method of customer engagement, and ultimately repeat purchases »
Make your customers love their returns experience with an easy self-service returns platform which reduces customer service time while giving your customer different options for their return.
Make your customers love their returns experience with an easy self-service returns platform which reduces customer service time while giving your customer different options for their return.
Give your teams and clients optimal visibility so that you know exactly where your returned items are located and in what condition they are going to be returned.
Give your teams and clients optimal visibility so that you know exactly where your returned items are located and in what condition they are going to be returned.
The Shoprunback carrier app and warehouse app take the tracking one step further, with the possibility to take photos of the condition of the product throughout it’s journey.
The Shoprunback carrier app and warehouse app take the tracking one step further, with the possibility to take photos of the condition of the product throughout it’s journey.
Our teams have a unique combined knowledge of IT and reverse logistics applied to home delivery of large and bulky products. We accompany each project to ensure that the solution fully covers the business and financial objectives of our clients.
« The true cost of returns, this isn’t really about the logistics cost, but the cost of losing an unhappy customer » Emmanuel Kowalski, COO at ShopRunBack
Our team will be happy to organize a demonstration with you.