The ultimate software for customers return experience
Integrate an automated return process in a few clicks
Global & Local
ShopRunBack operates your return worldwide and connects with local carriers to reassure your consumers
Sales Booster
An effective return process leads to sales performance through brand confidence and increased repeat purchases
Generate Loyalty
Providing a seamless experience to your consumers means more satisfaction, loyalty and engagement
Data Driven
Collect all the data you need about returned items and optimise your return management
Cost Effective
Finely tune your return prices from consumer-free to consumer-paid strategy
Manage & Track
ShopRunBack handles, controls, insures and tracks your returned items from end-to-end
Trusted by top eCommerce Players
Features
Branded Return Path
Let your customers live your own brand experience even after the sales (available in 6 languages)
Merchant Dashboard
All your return activities gathered in one single place and available for your entire team
Multiple National 1st mile
Give choice and convenience to your customers with several national solutions (drop-off, postal, pick-up)
Return Label Generator
No more waste of pre-printed label or mail exchanges, customers generate automatically their return label in your return path
Local return adresses
Provide a seamless and reassuring experience to your customers with local return addresses (FR, UK, DE, ES, IT)
Customer payment module
Keep your customers captive within your environment with an integrated payment moduel
Live Tracking & Notification
Be proactive and give your customers and your team automated in real time data on returned goods.
National Consolidation
Our logistics network consolidate the returns per country so that you save money and our planet at the same time
Ad Valorem Insurance
Benefit from our Ad Valorem Insurance for all goods returns within our solution
Quantity check
Avoid fraud, increase return to stock rate and refund faster with local check
Ready for merchant pick up
We palletise your national consolidated returns for an easy transport to your desired relocation
Return Analytics
Take the most out of our analytics and see where, why and how your products are returned
Shopify Launch Pricing*
Try ShopRunBack return for 30 days. No credit card needed
ADVANCED
$19/mo
Up to 100 returns / mo
$0.50 per extra return
All features included
free 30 days trial
PROFESSIONAL
$49/mo
Up to 400 returns / mo
$0.40 per extra return
All features included
free 30 days trial
EXPERT
$79/mo
Up to 1000 returns / mo
$0.30 per extra return
All features included
free 30 days trial
* Special monthly prices valid for early subscribers to one of the plans mentioned / After this time regular pricing : Beginner (Free for 10 returns), Advanced ($29), Professional ($79), Expert ($129)