OPTIMISE YOUR RETURNS
WITH OUR RETURNS MANAGEMENT SOLUTIONS & REVERSE LOGISTICS SERVICES IN ONE PACKAGE
Scroll down to see the full range of built-in options.
RETURNS MANAGEMENT SOFTWARE
Return as a Service (RaaS) is our top-notch returns management suite that allows all users—consumers, brands, carriers, and logisticians—to streamline reverse workflow, maximise cost-saving, and generate value on eCommerce returns.
Set up, monitor and analyse your product returns in real time
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It automates return operations, saves time for the customer support team, and enables a transparent and fluid data interchange.
Among other features, the returns management software package contains:
- a setup of a standardised return policy, automated status updates on returned orders,
- warehouse inventory control, sorting and inspection of returned items,
- a self-service portal for end consumers,
- an action-focused retail dashboard
REVERSE LOGISTICS SERVICES
Maintain efficient, low-cost and high-speed reverse logistics
- Click&Return with the easy-return interface and a wide choice of local carriers.
- Pay directly online for the premium services or the return fees
- Print the return label with full return instructions
- Send back at the local drop off points or with pick-up services
- Get Refund Confirmation with automated return updates
- Full Statistics : gather data on returned products and analyse return reasons
- Return Policy Configuration : customise guidelines to meet each country's return policy
- Return Management & Tracking : follow the returned item from the sender all the way to the warehouse
- Monitoring & Registering physical movements and digitised data flow in real -time with instant access online or on mobile devices.
- Relocating returned items to repair centres, resellers or straight back to DC
- Essential Check : scan and verify returned product to enable fast refund confirmation
- Quality Control : customise the three-point quality tests with administrator access.
Best-in-class shipping and logistics services with domestic and international warehouses to suit end-customers