WHY ARE PRODUCT RETURNS SUCH A NIGHTMARE?
Sending a product back is becoming an increasingly common yet more and more inconvenient experience. In our 'shop, till you drop' consumer culture, excessive consumption creates higher demand, requires more resources and significantly impacts our environment.
Returning a product is often fraught with potential complications:
FOR THE CONSUMER
FOR THE RETAILER
FOR THE PLANET
ShopRunBack has developed a unique Returns Management system that will transform returns from a burden into an asset for your business
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It automates return operations, saves time for the customer support team, and enables a transparent and fluid data interchange.
Among other features, the returns management software package contains:
- a setup of a standardised return policy, automated status updates on returned orders,
- warehouse inventory control, sorting and inspection of returned items,
- a self-service portal for end consumers,
- an action-focused retail dashboard
The convergence of Returns Management software and Reverse Logistics Services allows ShopRunBack to fortify and integrate every aspect of the reverse cycle, bringing value for both the consumer and the retailer alike.
RETURN AS A SERVICE (RaaS)
is a unique Returns Management software platform designed to smooth off any rough edges in the returns process.
With our Returns Management software and Reverse Logistics system, you get complete control over the entire post-purchase experience.
Returns management software tools are specially developed to provide retailers with substantial benefits: ⇒to monitor and analyze the return order data ⇒to assist retailers in optimizing and simplifying the return process ⇒ to speed up restocking the returned inventory ⇒ to monitor the financial impact of the refunds ⇒to use more sustainable practices to minimize returns volume.