JULES
TheAgent x ShopRunBack
August 26, 2024
CHANTELLE
August 27, 2024
A NEW STORY STARTS HERE
JULES
is a ready-to-wear male clothing manufacturer and retailer with over 400 stores in France. The brand is committed to stylish and sustainable fashion. With its new collection, "Men In Progress," JULES aspires to revitalise apparel by incorporating an environmental approach and recycled fiber into its products.
JULES
is a ready-to-wear male clothing manufacturer and retailer with over 400 stores in France. The brand is committed to stylish and sustainable fashion. With its new collection, "Men In Progress," JULES aspires to revitalise apparel by incorporating an environmental approach and recycled fiber into its products.
ShopRunBack delivers a return management platform and reverse logistics services to optimise and streamline the return process. One of the company's primary goals is to reduce the environmental impact of returned products and promote greener logistics.
OVERVIEW
JULES is one of six textile brands from the Mulliez family, along with Pimkie, Bizbee, RougeGorge, Grain de Malice and Orsay.
The brand's stores provide a diverse choice of ready-to-wear apparel, costumes, and accessories, allowing its customers to make unique fashion statements with simple, colourful, and contemporary design patterns.
Behind the broad selection of timeless pieces and fashionable outfits in JULES’ clothing collection is a well-thought-out brand strategy for making sustainable fashion.
CHALLENGE
To fulfil its commitment to eco-friendly retailing, JULES must optimise each step of the product's life cycle, beginning with its creation, production, choice of material, manufacturing method, shipping, distribution, and continuing through the post-purchase experience and the item's end-of-life.
This is where ShopRunBack comes in with its innovative Software and Logistics solution specially built to get the most out of an optimised process focused on changing the ways products are returned.
What’s coming
At the start of 2023, JULES and ShopRunBack will join forces to deliver a streamlined return process that provides VALUE-ADDED SOLUTIONS FOR CUSTOMER, RETAILER AND GREEN LOGISTICS.What value will it bring to JULES’ customers?
Using a combined platform for Returns Management Software and Reverse Logistics Services, ShopRunBack is on the mission to offer end-consumers a self-service return portal with an easy-to-use interface and a broad range of return alternatives for more sustainable return practices. With one click of the return button, an item can be:- exchanged rather than returned;
- sent back via local drop-offs, pick-up points or returned in-store;
- kept or repaired for purchasing credits or gift cards;
- recycle at local recycling facilities;
What advantages will the retailer get as a result?
ShopRunBack’s software package “RaaS” - “Return as a Service" assists the customer support team save time, working more effectively, and providing a hassle-free returns experience. It sufficiently automates returns management with the use of the following attributes:- a centralised return management suite with a multi-carrier tracking service and returns centre for order checking, verification, rerouting and delivery.
- warehouse inventory control and stock management via a centralised platform
- smooth integration ShopRunBack logistical operations into an existing transportation network.
- cost-saving route optimisation and transportation services.
- transparent and fluid data interchange via dashboard notifications and updates.
- returns order tracking and data analysis for the return reasons
How “Return as a Service” can help green logistics?
- by reducing energy consumption through optimised returns sorting and order consolidation
- by digitalising the paper trail on all stages of the return process
- by minimising the environmental impact via automated route optimisation
- by consolidating returns and returns batching from multiple locations
The data analysis that ShopRunBack does on returned products contributes to a decrease in the volume of returns and an improvement in the quality of the shopping experience.
