SRB News

Read our latest blogs about eCommerce, reverse logistics and how to handle online returns,
optimise return shipments and solve warehouse sorting and inspection issues.

8 May 2021

RAJA x SHOPRUNBACK | Structuring reverse logistics: the key questions to ask yourself

Should customers have to pay for returns? What return options do you want to offer? What about reimbursement? … Questions that will need to be addressed […]
8 May 2021


Pretty soon, a flawless product return experience will be every bit as important as smooth delivery. That’s our firm conviction. We’ve compiled a few figures below […]
10 April 2021

Returns management in the fashion and textile sector: maintaining the customer experience with Covid-19

Faced with the COVID-19 pandemic, what are the impacts on the logistics of returns in the fashion and clothing sector? In France, online fashion accounts for 14% […]
7 April 2021

Return policy – How is the French TOP 50 dealing with the Covid-19 crisis?

Return policy – How the French TOP 50 is coping with the COVID-19 crisis? The crisis of the new coronavirus that the world is going through […]
27 March 2021

Improve your Customer Experience with “Try at Home”

The truth is in the figures, 83% of online shoppers will only buy if the returns process is simple. With the constant evolution of customer centric […]
17 February 2021

Rising to the reverse challenges of homeware and large electronic goods

Rising to the reverse challenges of homeware and large electronic goods Furniture, homeware and large electronic goods are some of the fastest growing verticals of online […]
26 January 2021

Prepare your online business for post-Christmas returns

Your marketing team have probably been working flat out since February on preparing gift cards, festive e-mail campaigns and seasonal promotional products to capitalize on those […]
6 August 2018

ShopRunBack launches the new Shopify module

After the launch of Prestashop , ShopRunBack now has a brand new Shopify module, allowing e-commerce retailers to quickly implement the ShopRunBack returns solution, giving the customer a […]
6 August 2018

Launch of the new ShopRunBack for Prestashop

It’s ready to go ! The new Prestashop module to help you better manage your e-commerce returns is now available to download and you can test it […]
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